Contact PTI Support
Just give us a call or send us a message and one of our knowledgeable support staff will be in contact with you shortly.
Email: support@ptistoragesecurity.com.au
Phone: +61 3 9014 1444
Help Desk: 7am-7pm AEST/AEDT
Support still available outside of these hours
How can I contact the PTI Storage Security support team by phone?
For technical support and assistance in Australia, New Zealand, and the Asian regions, you can call the support line at +61 3 9014 1444.
What is the email address for technical support?
You can reach the support team via email at support@ptistoragesecurity.com.au
Is there an AI assistant available for quick questions?
Yes, PTI AI is available 24/7 on the official website. You can find the PTI AI in the bottom corner of the screen at ptistoragesecurity.com.au to get instant answers to common questions or be guided to the right area.
Where can I find the Support Portal?
The support portal can be accessed directly through the support.ptistoragesecurity.com.au. This portal allows users to browse existing documentation and common troubleshooting answers.
How do I contact the Sales team for new enquiries?
For sales-related questions or product information, you can email sales@ptistoragesecurity.com.au or call the main office number at +61 3 9014 1444.
