Customer Support Feedback
"Problem resolved very quick
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PTI Support feedback by All Purpose Self Storage Warners Bay
PTI Support feedback by All Purpose Self Storage Warners Bay
‼️StorLogix Cloud Connection Notification
We are writing to confirm that the ability for PTI customers to connect to the StorLogix Cloud (SLC) software was interrupted last night, from around 5:45 PM to 3:00 AM AEDT.
This was a direct result of a widely reported outage on our hosting platform, AWS (Amazon Web Services).
We anticipate that your customers' access should not have been affected, as the PTI system successfully shifted into standalone mode during this time.
If you are experiencing any lingering connection or operational issues this morning, please reach out to our dedicated support team immediately for assistance.
PTI Support
Phone: +61 3 9014 1444
Email: support@ptistoragesecurity.com.au
We are writing to confirm that the ability for PTI customers to connect to the StorLogix Cloud (SLC) software was interrupted last night, from around 5:45 PM to 3:00 AM AEDT.
This was a direct result of a widely reported outage on our hosting platform, AWS (Amazon Web Services).
We anticipate that your customers' access should not have been affected, as the PTI system successfully shifted into standalone mode during this time.
If you are experiencing any lingering connection or operational issues this morning, please reach out to our dedicated support team immediately for assistance.
PTI Support
Phone: +61 3 9014 1444
Email: support@ptistoragesecurity.com.au
Long-term success starts with strategic thinking.
Self-storage facilities that shift their focus from short-term gains to sustainable growth are the ones that truly stand out. By embracing innovative marketing and tenant-retention strategies, operators can strengthen their business for the future.
Key areas to focus on include:
Technology & Digital Mastery
Product Diversification
Environmental Sustainability.
Investing in these areas isn’t just good for business, it’s good for your customers and your community. For more information on how we can help your facility take the next step, give us a call on +61 3 9014 1444 or email sales@storagesecurityextra.com.au
#PTIAU #PTINZ
Self-storage facilities that shift their focus from short-term gains to sustainable growth are the ones that truly stand out. By embracing innovative marketing and tenant-retention strategies, operators can strengthen their business for the future.
Key areas to focus on include:
Technology & Digital Mastery
Product Diversification
Environmental Sustainability.
Investing in these areas isn’t just good for business, it’s good for your customers and your community. For more information on how we can help your facility take the next step, give us a call on +61 3 9014 1444 or email sales@storagesecurityextra.com.au
#PTIAU #PTINZ
Upgrade with our CloudController Kit for $1,999+GST RRP
This all-in-one kit upgrades your facility, allowing for StorLogix Cloud, our cloud-based access control. StorLogix Cloud is now available as a subscription of $240+GST per month.
Included in your CloudController Kit is the PTI Cloud Board, Power Supply, Backup Battery, Black Enclosure, and Tamper Switch. Prices in AUD. This offer supersedes previous CloudController offers and can be changed at any time.
Ready to take your security to the next level and save?
Contact PTI Sales on sales@ptistoragesecurity.com.au or +61 3 9014 1444. You can also book in with your accredited PTI installer today to take advantage of this exclusive offer.
Offer ends 31st October 2025 and applies to StorLogix Desktop customers within Australia and New Zealand from the 14th July 2025 for new upgrades to StorLogix Cloud. $1,000 rebate applies directly to the CloudController. Rebate value is in AUD.
#PTIAU #PTINZ #CloudController
This all-in-one kit upgrades your facility, allowing for StorLogix Cloud, our cloud-based access control. StorLogix Cloud is now available as a subscription of $240+GST per month.
Included in your CloudController Kit is the PTI Cloud Board, Power Supply, Backup Battery, Black Enclosure, and Tamper Switch. Prices in AUD. This offer supersedes previous CloudController offers and can be changed at any time.
Ready to take your security to the next level and save?
Contact PTI Sales on sales@ptistoragesecurity.com.au or +61 3 9014 1444. You can also book in with your accredited PTI installer today to take advantage of this exclusive offer.
Offer ends 31st October 2025 and applies to StorLogix Desktop customers within Australia and New Zealand from the 14th July 2025 for new upgrades to StorLogix Cloud. $1,000 rebate applies directly to the CloudController. Rebate value is in AUD.
#PTIAU #PTINZ #CloudController
Communication Control
Say hello to smarter access with the AP1+ Smart Keypad from PTI Security Systems!
Designed to elevate the tenant experience and extend operators' control, the AP1+ features an integrated two-way intercom system - complete with a built-in microphone and speaker - enabling direct communication with your customers. Whether you're managing a facility remotely or assisting tenants on-site, the intercom feature ensures your team is responsive to tenant needs.
Advanced audio capabilities include:
️Two-way communication via SIP protocol
Automatic voice detection for seamless interaction
Echo cancellation for crystal-clear audio
8Ω / 1.5W speaker for powerful sound delivery
With the AP1+, you're not just granting access; you're investing in a connected smart solution that puts communication and control at your fingertips. Your tenants will appreciate the convenience, and your facility will benefit from enhanced efficiency.
For more information on how we can help your facility take the next step, give us a call on +61 3 9014 1444 or email sales@storagesecurityextra.com.au
#PTIAU #PTINZ
Say hello to smarter access with the AP1+ Smart Keypad from PTI Security Systems!
Designed to elevate the tenant experience and extend operators' control, the AP1+ features an integrated two-way intercom system - complete with a built-in microphone and speaker - enabling direct communication with your customers. Whether you're managing a facility remotely or assisting tenants on-site, the intercom feature ensures your team is responsive to tenant needs.
Advanced audio capabilities include:
️Two-way communication via SIP protocol
Automatic voice detection for seamless interaction
Echo cancellation for crystal-clear audio
8Ω / 1.5W speaker for powerful sound delivery
With the AP1+, you're not just granting access; you're investing in a connected smart solution that puts communication and control at your fingertips. Your tenants will appreciate the convenience, and your facility will benefit from enhanced efficiency.
For more information on how we can help your facility take the next step, give us a call on +61 3 9014 1444 or email sales@storagesecurityextra.com.au
#PTIAU #PTINZ
